We GUARANTEE your Vita-Mix 5000 will run trouble-free for 5 years in household use or we will fix it for FREE! Quite simply, there is nothing that compares to the power, performance and versatility of the Vita-Mix machine. And no coverage that comes close to our 5 Year Limited Warranty. Far beyond the scope of the typical kitchen appliance warranty that merely covers defects in workmanship, we guarantee that your Vita-Mix machine will perform like new for a full five years from the date of purchase--or we will fix or repair it for FREE. When you invest in a Vita-Mix machine, you are getting the highest-performing, longest-lasting, most user-friendly appliance available--along with a warranty that has truly met its match. Vita-Mix® 5000 Limited Warranty Your Vita-Mix® machine represents over 50 years of research and development in manufacturing and applications technology and is warranted as described below. Please register your Vita-Mix® 5000 to receive your FIVE-year limited warranty (see contact details below). For products not registered, a THREE-year limited warranty will apply.
1. Extension of Warranty.
This Limited Warranty is extended by Vita-Mix® Corporation, 8615 Usher Road, Cleveland, Ohio 44138-2199 USA to the retail purchaser of this product for their own personal use. As used herein, the term “retail purchaser” includes the original purchaser (other than those buying for the purpose of resale) and subsequent transferees within the duration of this Limited Warranty. This Limited Warranty is in no event extended to cover a product purchased for commercial, resale, rental or any purposes other than for personal, family or household use.
2. Scope of Warranty.
Vita-Mix® Corporation warrants this appliance to be free from defects in materials and workmanship and to perform satisfactorily in household use for a period of FIVE years (with registration) from the date of purchase when used in accordance with the accompanying instruction book.
This limited warranty is void if this appliance has been subjected to abuse, negligence, accident, alteration, failure to follow operating instructions, or the product has been exposed to abnormal or extreme conditions. Cosmetic changes that do not affect performance, such as discoloration of parts of the product in the hands of the user or the effects of the use of abrasive cleaners will not be warranted or considered defects. The cleaning or removal of food products along with any damage caused by allowing them to build up is not covered by this limited warranty.
This limited warranty is in lieu of any other warranty expressed or implied. No representative or any other person is authorized to make any other warranty or to assume any liability not strictly in accordance with the foregoing.
3. Obligations of Retail Customers.
In the event the appliance needs service or repair: - Contact Vita-Mix® Corporation (details listed below) for replacement parts or up-to-date shipping instructions and shipping costs (when applicable). Product must be shipped insured in the original or sufficient packaging.
- In case of shipping damage, notify the shipper or carrier immediately.
4. Obligations of Vita-Mix® Corporation (or authorized Service Provider).
If the terms and conditions of paragraphs 1, 2, and 3 above are satisfied: - Vita-Mix® Corporation (or authorized Service Provider) will either repair or replace the product, at its discretion and expense, within 30 days of receipt of the product.
- In lieu of repair or replacement of products determined to be defective, Vita-Mix® Corporation (or authorized Service Provider) may elect to refund the purchase price if no replacement product is available and if timely repair cannot be made.
• Please Note •
Your warranty is honored directly through Vita-Mix® Corporation. For Product Registration, visit www.vitamix.com/warranty or register via one of the contact methods below. Before sending a machine for repair, please contact Vita-Mix ® Corporation at:
Email: service@vitamix.com
Tel: +1 (440) 235-4840 • Fax: +1 (440) 235-3726 • Tel. UK: 0845 868 4566 • Tel. Ireland: 0766 709854
Post: Vita-Mix ® Corporation, 8615 Usher Road, Cleveland, Ohio 44138-2199 USA
Hours of operation within the UK and Ireland: Mon.-Fri.: 13:00 to 1:00; Sat.: 14:00 to 22:00
Hours of operation within continental Europe: Mon.-Fri.: 14:00 to 2:00; Sat.: 15:00 to 23:00 | 
